Simon Bonk shares insights on modernizing correctional facilities using technology and AI
Simon Bonk shares insights on modernizing correctional facilities using technology and AI
Why managing AI risk presents new challenges
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The difficult of using AI to improve risk management
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How to bring AI into managing risk
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Pros and cons of using AI to manage risks
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Benefits and opportunities for risk managers applying AI
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In this episode of the Next Gen Case Study series, we sit down with Simon Bonk, Chief Research Officer and Director of New Business Development at Telio Management Canada. Simon brings a wealth of experience from his career, including his roles as CIO at the Correctional Service of Canada and advisory positions at the Canada Border Services Agency. His journey is a testament to the power of strategic development and fostering key relationships in modernizing correctional facilities worldwide.
Simon delves into his unexpected career path, starting from the Canadian public service in the federal government to his current role at Telio. He discusses his various positions and the pivotal moments that led him to work in corrections and subsequently, in the private sector with Telio. Simon elaborates on Telio�۪s mission to enhance correctional services globally by offering digital services such as video visits, education, and entertainment, aimed at fostering relationships and aiding rehabilitation.
The conversation highlights the significance of maintaining connections between incarcerated individuals and their families, emphasizing that such bonds strengthen rehabilitation efforts. Simon also touches on the broader societal benefits of reducing recidivism, illustrating how effective correctional outcomes can lead to economic and social improvements.
Simon discusses the challenges of client acquisition in the correctional space, the importance of reshaping the narrative around corrections, and the need for empirical evidence to support the benefits of reduced recidivism. He explains how Telio leverages its global network and local presence in 26 countries to understand market needs and implement modern solutions.
The episode also explores the role of technology in corrections, particularly AI and machine learning. Simon shares insights into how these technologies can be used to monitor CCTV feeds for violence, enhance offender management through risk assessment, and streamline processes like inmate grievance handling. He emphasizes the potential of AI to transform corrections and the importance of responsible implementation with proper governance.
As the discussion wraps up, Simon offers valuable advice on the importance of understanding the business problem before seeking solutions, involving stakeholders in the process, and focusing on the 'why' behind changes. He shares his contact information for those interested in further conversation or collaboration.
To connect with Simon Bonk, you can reach him on LinkedIn here: https://www.linkedin.com/in/simon-bonk-837479209/
For more information on Next Gen marketing solutions, visit nextgengrowth.com.
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