Jeremy Valverde on Navigating IT Business Growth Cybersecurity and Leadership Lessons
Jeremy Valverde on Navigating IT Business Growth Cybersecurity and Leadership Lessons
Why managing AI risk presents new challenges
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The difficult of using AI to improve risk management
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How to bring AI into managing risk
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Pros and cons of using AI to manage risks
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Benefits and opportunities for risk managers applying AI
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In this episode, we sit down with Jeremy Valverde, founder of Affinity Tech Solutions, to explore his journey from launching an IT business during the 2008 recession to building a thriving company specializing in managed services and cybersecurity. With over 15 years of experience in the tech space, Jeremy shares valuable insights into his evolution as a business owner, including the importance of delegation, networking, and constantly refining processes to sustain growth.
Jeremy explains how the early days of Affinity Tech were marked by juggling various roles���from pitching to clients and handling technical work, to building a reliable network of referrals through active participation in business groups and networking events. He discusses the lessons learned from this hands-on approach, the challenges of doubling his business in the first few years, and the experience of dealing with fluctuating workloads. Jeremy emphasizes the value of delegating tasks to the right people while learning to trust his team, which helped scale his business significantly. He reveals how hiring the right administrative staff and refining the sales approach helped him focus on business development and networking, ultimately leading to a more sustainable work-life balance.
The conversation also touches on the significance of financial stability and maintaining control over revenue streams. Jeremy shares how losing a major client forced him to rethink his strategy, focusing more on sustainable growth through diverse contracts and a solid financial foundation. He stresses the importance of creating contracts that protect the business and building systems that can adapt to rapid client growth without overstretching the company�۪s resources.
On the technical front, Jeremy shares how Affinity Tech is embracing cutting-edge AI solutions to improve client communication and workflow. He explains how implementing AI-driven call transcription, sentiment analysis, and ticket management has streamlined operations, freeing up time for technicians and enhancing customer experience. By focusing on cybersecurity and compliance for industries like healthcare and finance, Jeremy is positioning Affinity Tech to stay ahead in a rapidly evolving tech landscape.
Towards the end of the episode, Jeremy offers advice for business owners looking to balance working on their business versus working in it. He stresses the need to trust your team, avoid perfectionism, and focus on business development rather than getting bogged down by technical tasks. He also highlights the importance of communication and nurturing a team that is aligned with the business's long-term goals.
To get in touch with Jeremy, reach him at www.linkedin.com/in/jeremy-valverde-9444068/. To connect with us for marketing solutions, visit nextgengrowth.com.
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