Dave Hine on Navigating Technology and Customer Management Strategies
Dave Hine on Navigating Technology and Customer Management Strategies
Why managing AI risk presents new challenges
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The difficult of using AI to improve risk management
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How to bring AI into managing risk
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Pros and cons of using AI to manage risks
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Benefits and opportunities for risk managers applying AI
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In this episode, we sit down with Dave Hine, who shares his journey from aerospace engineering to becoming a leader in technology-driven customer management. Dave discusses his approach to customer acquisition and relationship management, emphasizing the importance of combining technical knowledge with the ability to connect with people. He explains how to identify the right audience, craft effective messages, and draw in potential clients.
The conversation explores how significant global events have influenced operations and how adapting to new technological demands has been crucial. Dave reflects on the unexpected benefits and advancements in communication technology that have emerged from these experiences.
We then discuss the role of AI in various industries. Dave provides his perspective on the integration of AI technologies, highlighting the benefits and challenges of implementing these innovations. He also touches on the future potential of AI in automating mundane tasks and improving efficiency.
As the discussion progresses, Dave shares his thoughts on the balance between technology and human interaction in client-facing roles. He explains how to leverage automation for tasks such as appointment reminders and outreach, while maintaining a personal touch.
Towards the end of the episode, we explore strategic goals and future trends. Dave emphasizes the importance of optimizing systems and processes while continuously adapting to new technologies to stay ahead in the industry.
For those interested in learning more or connecting with Dave, he mentions that he is open to discussions and can be reached through LinkedIn at https://www.linkedin.com/in/dave-hine-474285140/
For more information about the podcast and other episodes, visit www.nextgengrowth.com
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